Loved it

[George]

BP - Borrowed post from another board

My wife and I stayed at the Ib. Quetzal for 2 weeks this past Feb.

We were very happy with the stay overall. Our room was not in the best of locations(bldg.29) but we did not complain or ask to be moved as sometimes you end up with worse. Our balconey did face the working area of the Riu next door however we did not find it too noisy and since we found there to be a few too many mosquitoes this time we usually kept the patio door closed most of the time we were in the room or using the balconey.
Yes the beds are hard but we found the mattress pad helped to soften the blow even though they are very thin pads.

The food at the buffets was in our opinion for the most part very good unless you got there close to the time they were closing the buffet. Then it was a little stale. So get there early.The food at the a la cartes was usually very good with our favs. the steakhouse by the beach and the Caribbean across from it. You can eat at the a la cartes more often than they say but it usually means eating earlier or later than you most people like.We did it a couple times and had one early seating and one late one.

We found the staff to be generally very friendly always saying Hola with our only complaint being about the inconsistent maids.
The beach had just been finished being remade after being pretty much destroyed by the last hurricane there about 4 yrs. ago and they did a fabulous job. It's huge now with miles of great beach to walk in the day. I recommend going out in the evening to the beach after dark and sitting and just enjoying the night and the ocean.

The pool is quite large as most pools in mexico are and usually quite cool as most pools in Mexico are. We did not like the "pool bar" set up either. It is separate from the main pool and looked dirty so we never used it.

We ate at the beach barbecue almost every day. Orlando was the fella doing the barbecue all the time we were there and he did a marvelous job keeping up with the demand for burgers,dogs and his awesome potato wedges ( you have to have some). Toss him a tip into his chef's hat for a job well done.
Our biggest complaint I think would be a lack of bathroom facilities out by the beach. You had to walk back in to the pool area to access bathrooms when at the beach. Somewhat inconvenient.

We have stayed at Iberostar Paraiso in the past and would rate the facilities there as better than Tucan/Quetzal however all in all we thoroughly enjoyed our time at the Tucan/Quetzal and highly recommend it to anyone.